Contact Us

Whether you have questions, ideas, or feedback, we’d love to hear from you.

For individual branch locations, hours, and contact information, please click here.

Get in Touch

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FAQs

We serve a diverse range of licensed businesses across Canada. This includes florists, event planners, garden centres, interior designers, gift shops, grocery stores, restaurants, film and theatre set designers, furniture retailers, airports, hotels, and real estate staging companies (just to name a few!).

While we’d love to support your creative floral endeavors, we are a B2B floral wholesaler, which means we supply product to licensed businesses only. We will request a copy of your business license during the customer registration process.

You can register to shop online. We require your business license, name, contact information, website, and social media accounts to validate your business before we can register you. Please note that only specific business types are eligible to shop our fresh flowers.

Ourcustomer registration process can take up to 2 to 7 business days depending on the information provided to validate your business. This may take longer during busier seasons such as Valentine’s Day, Wedding Season, and the Holiday Season. We recommend sending us as many details about your business to expedite the process. We thank you for your patience!

Our wholesale pricing is only available to our existing customers.

We pride ourselves on our service and strive to turn orders around as quickly as possible. Due to the seasonality of our industry and the breadth of warehoused items involved, we may require two business days to prepare your order to ship. Upon receiving your order we will contact you to discuss product availability, shipping timelines, and delivery expectations.

You can view our latest catalogues and flyers online. Our catalogues show a large portion of our products, and we recommend browsing our website for our entire offering. Please note that wholesale pricing is available to existing Florists Supply Customers only.

If you are an existing Florists Supply Customer and would like a printed version of our catalogue, please contact us. We’d be happy to send one over!

Contact us and we will connect you with a knowledgeable Florists Supply Branch Manager to offer their insight and help you find your footing. We also provide a Fundamentals of Floral Design and other floral design training courses during our annual Education Week in March to help you gain the skills you need for success.

You can find our upcoming events by visiting the Events page on our website.

You can find our tips to best take care of your blooms on our Care and Handling page.

We recommend placing any special orders at least three weeks before the date of your event.

Fresh Flower pricing is constantly changing based on market value. Please contact your Cut Flowers Customer Service Representative for more information. Please note that only specific business types are eligible to shop our fresh flowers.

Locations

Winnipeg

35 Airport Road
Winnipeg MB
R3H 0V5

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Contact:

Order Desk: 204.632.1210

Fax: 204.694.6858

Toll Free Phone: 1.800.665.7378

Toll Free Fax: 1.888.694.6858

Hours

Monday – Thursday:

7:30 a.m. – 3:00 p.m.

Friday:

7:30a.m.- 2:00 p.m.

Saturday – Sunday:

Closed

Delivery Times

Monday – Friday: 9:30 a.m. and 1:30 p.m.

Saskatoon

520 – 52nd Street E
Saskatoon SK
S7K 4B1

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Contact:

Order Desk: 306.244.4457

Fax: 306.244.0010

Toll Free Phone: 1.800.667.3985

Toll Free Fax: 1.888.604.0010

Hours

Monday – Thursday:

8:00 a.m. – 3:00 p.m.

Friday:

8:00 a.m. – 12:00 p.m.

Saturday – Sunday:

Closed

Delivery Times

Monday – Thursday: 11:00 a.m.

Friday:

10:00 a.m.

Edmonton

16455 – 118 Avenue
Edmonton AB
T5V 1H2

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Contact:

Order Desk: 780.424.4576

Fax: 780.424.4566

Toll Free Phone: 1.800.465.8878

Hours

Monday – Friday:

8:00 a.m. – 3:00 p.m.

Saturday – Sunday:

Closed

Delivery Times

9:30 a.m. daily

Calgary

Bay 7, 6320 11th Street SE
Calgary AB
T2H 2L7

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Contact:

Order Desk: 403.252.5558

Fax: 403.252.5597

Toll Free Phone: 1.877.266.8095

Hours

Monday – Thursday:

7:30 a.m. – 3:00 p.m.

Friday:

7:30 a.m. – 1:00 p.m.

Saturday – Sunday:

Closed

Delivery Available.

Vancouver

Bay 7, 6320 11th Street SE
Calgary AB
T2H 2L7

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Contact:

Order Desk: 604.630.4688

Fax: 604.630.4681

Toll Free Phone: 1.866.203.8607

Toll Free Fax: 1.888.645.7316

Hours

Monday – Thursday:

8:00 a.m. – 3:00 p.m.

Friday:

8:00 a.m. – 1:00 p.m.

Saturday – Sunday:

Closed

Delivery Times:

Weekdays at 10a.m. Available to Lower Mainland & Fraser Valley (up to and including Langley)

Cambridge

Unit 4 25 Sheffield St
Cambridge ON
N3C 1C4

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Contact:

Order Desk: 519.658.5880

Fax: 1.519.658.9991

Toll Free Phone: 1.877.989.2559

Toll Free Phone: 1.519.658.9991

Hours

Monday – Thursday:

8:00 a.m. – 3:00 p.m.

Friday:

8:00 a.m. – 1:00 p.m.

Saturday – Sunday:

Closed

Holiday Hours

January

Thursday, January 1, 2026 (New Year’s Day) – All branches are closed

February

Monday, February 16, 2026 (Family/Louis Riel Day) – All  branches are closed

March
April

Friday, April 3, 2026 (Good Friday) – All branches closed

May

Monday, May 18, 2026 (Victoria Day) – All branches are closed

June
July

Wednesday, July 1, 2026 (Canada Day) – All branches closed

August

Monday, August 3, 2026 (Civic Holiday) – All branches are closed

September

Monday, September 7, 2026 (Labour Day) – All branches are closed

Wednesday, September 30, 2026 (Winnipeg and Vancouver branches closed for National Day for Truth and Reconciliation)

October

Monday, October 12, 2026 (Thanksgiving Day) – All branches are closed

November

Wednesday, November 11, 2026 ( Remembrance Day) – Winnipeg, Saskatoon, Edmonton, Calgary, and Vancouver closed

Our Cambridge branch remains open on November 11

December

Wednesday, December 24, 2025 (Christmas Eve) – All branches close at noon

Thursday, December 25, 2025 (Christmas Day) – All branches are closed

Friday, December 26, 2025 (Boxing Day) – All branches are closed

Wednesday, December 31, 2025 (New Year’s Eve) – All branches close at noon